Last Updated: May 20, 2026

INUA Physical Therapy respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how INUA Physical Therapy, Jason Marvin, PT, and any related services, websites, forms, booking pages, email lists, events, online sessions, replays, workshops, and communications collect, use, store, disclose, and protect your information.

By using this website, submitting your information, booking an appointment, registering for an event, joining an email list, downloading a resource, attending an Energy Matrix session, accessing a replay, or communicating with INUA Physical Therapy, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use this website or submit personal information through our services.

1. Who We Are

INUA Physical Therapy is a holistic physical therapy practice founded by Jason Marvin, PT.

Jason Marvin is a Manual Physical Therapist with over 25 years of advanced training and is a fifth-year graduate of the Canadian School of Osteopathy. INUA’s work is grounded in traditional osteopathic principles that recognize the body as an integrated, self-regulating system.

INUA provides appointment-based care that may include hands-on manual therapy, intuitive assessment, physical therapy evaluation, and consideration of physical, emotional, mental, and energetic influences as they relate to each individual’s presentation.

Contact Details:

INUA Physical Therapy
Jason Marvin, PT
Phone: (916) 318-9715
Email: [email protected]
Location: 758 University Ave, Sacramento, California
Located in the first building at the front, called Stillpoint Center for Functional Medicine.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

The INUA Physical Therapy website; appointment booking forms; contact forms; intake forms; email and SMS communications; payment systems; online event registrations; Energy Matrix sessions; replay downloads; workshops; social media interactions; telehealth or online sessions where applicable; and direct communications with INUA.

This Privacy Policy does not apply to third-party websites, platforms, payment processors, video platforms, or social media sites that INUA does not own or control. Those third parties have their own privacy policies.

If you become a patient of INUA Physical Therapy, certain health information may also be governed by separate patient privacy notices, consent forms, HIPAA-related notices where applicable, California medical privacy laws, and clinical recordkeeping requirements.

3. Information We Collect

INUA may collect personal information when you interact with us, including when you:

Book an appointment; complete an intake form; contact us by phone, email, form, SMS, or social media; register for an Energy Matrix session or workshop; download a resource; purchase a service or digital product; join an email list; attend a live session; access a replay; submit a testimonial; complete a survey; or communicate with us about your care, goals, symptoms, or interests.

The information we collect may include:

Your name, email address, phone number, mailing address, billing details, appointment details, payment information, health-related information, symptoms, goals, treatment history, form responses, event registrations, communication history, preferences, feedback, and any other information you choose to provide.

We may also collect technical information automatically when you visit the website, such as your IP address, browser type, device type, operating system, referring website, pages viewed, links clicked, date and time of visit, cookies, analytics data, and general website activity.

4. Health and Medical Information

If you receive physical therapy services from INUA, we may collect health-related information that is necessary to evaluate, document, plan, and provide care.

This may include information about pain, mobility, injuries, symptoms, medical history, medications, surgeries, stress, emotional patterns, lifestyle factors, goals, treatment notes, progress notes, referrals, and other information relevant to your care.

This information may be protected under applicable federal and California medical privacy laws, including HIPAA where applicable and California’s Confidentiality of Medical Information Act.

We use health information for purposes such as treatment, care planning, appointment management, billing, documentation, professional consultation, legal compliance, and health care operations.

We do not sell medical information.

5. Information Collected for Energy Matrix, Events, and Online Sessions

When you register for or participate in Energy Matrix sessions, group sessions, workshops, webinars, replays, or online programs, we may collect your name, email address, phone number, registration details, attendance information, payment information if applicable, replay access details, questions, comments, chat messages, and any information you choose to share.

Energy Matrix and group sessions may involve education, self-awareness, personal reflection, and discussion of physical, emotional, mental, or energetic themes.

Unless specifically stated otherwise in writing, group events, replays, and educational sessions are not individual physical therapy treatment, medical diagnosis, psychotherapy, emergency care, or a substitute for personal care from your own licensed provider.

6. Session Recordings and Replays

Some online sessions, webinars, workshops, Energy Matrix sessions, or group experiences may be recorded.

If you participate in a recorded session, your name, image, voice, chat messages, questions, or comments may be captured if you choose to speak, turn on your camera, or participate in the chat.

You may choose to keep your camera off, mute yourself, use initials, or avoid sharing personal information in group settings.

Recordings may be used to provide replays to registered participants, support educational access, improve services, or promote future offerings where consent has been obtained.

INUA will make reasonable efforts to protect recordings and replay links. However, we cannot guarantee absolute security on third-party video or hosting platforms.

Replay links and downloadable materials are intended only for authorized recipients and may not be shared publicly without written permission.

7. How We Use Your Information

INUA may use your information to:

Provide services; schedule and manage appointments; respond to inquiries; complete intake and care documentation; communicate with you; send appointment reminders; provide replay links; deliver resources; process payments; manage event registrations; send educational content; send marketing emails where permitted; improve website performance; personalize communications; maintain records; protect safety and security; comply with legal and professional obligations; and support business operations.

We may also use de-identified or aggregated information for internal review, service improvement, educational planning, analytics, or business development. De-identified or aggregated data does not identify you personally.

8. Email, SMS, and Marketing Communications

By submitting your information, registering for an event, booking an appointment, downloading a resource, or joining an email list, you may receive emails or messages from INUA.

These may include appointment reminders, session updates, replay links, educational content, wellness information, event invitations, service updates, and occasional promotional messages.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

You may still receive non-marketing communications where necessary, including appointment information, billing notices, care-related messages, legal updates, and transactional communications.

If SMS/text messages are used, message and data rates may apply. You may opt out of non-essential SMS messages where available.

9. Payment Information

INUA may collect payment-related information when you book, purchase, or pay for services, events, products, or sessions.

Payments may be processed through third-party payment providers. INUA does not control every aspect of third-party payment platforms and does not store complete credit card details unless specifically handled through a secure, compliant payment system.

Accepted payment methods may include American Express, cash, check, debit card, Discover, Visa, and MasterCard.

Payment processors may collect and process your payment details according to their own privacy policies and security practices.

10. Cookies and Tracking Technologies

The INUA website may use cookies, pixels, analytics tools, and similar technologies to improve your website experience, understand how visitors use the site, remember preferences, measure email or page performance, and support marketing or retargeting where applicable.

Cookies are small files placed on your device by a website. They help the website function and allow us to understand website activity.

You may disable cookies through your browser settings. If you disable cookies, some website features may not work properly.

We do not use cookies to intentionally store sensitive medical information, passwords, or complete payment details.

11. Analytics and Website Activity

INUA may use analytics tools, such as Google Analytics or similar platforms, to better understand website traffic, visitor behavior, page performance, and user experience.

These tools may collect information such as IP address, device type, browser, location data derived from IP address, pages viewed, session duration, links clicked, and referral sources.

This information helps us improve the website, understand what resources are useful, and support better communication with visitors.

Analytics providers may process data according to their own privacy policies.

12. Social Media and Third-Party Platforms

INUA may interact with users through social media platforms such as Facebook, Instagram, YouTube, TikTok, LinkedIn, or other platforms.

If you contact INUA through social media, comment on posts, send direct messages, register through a social media link, or interact with social media widgets, your information may also be collected and processed by that platform.

Your interactions with third-party platforms are governed by the privacy policies of those platforms.

Please avoid sharing sensitive health information publicly through social media comments or messages.

13. Third-Party Service Providers

INUA may share information with trusted third-party providers who assist with:

Website hosting; appointment scheduling; payment processing; email marketing; SMS reminders; customer relationship management; intake forms; telehealth or video conferencing; analytics; file storage; replay hosting; administrative support; legal compliance; accounting; and business operations.

These providers are only permitted to use information as needed to provide services to INUA or as otherwise permitted by law.

Where health information is involved, INUA will use reasonable efforts to work with appropriate vendors and safeguards as required by applicable privacy laws.

14. When We May Disclose Information

INUA may disclose personal information where necessary to:

Provide services you requested; process payments; schedule appointments; communicate with you; comply with legal obligations; respond to subpoenas, court orders, or lawful requests; protect rights, safety, or property; prevent fraud or misuse; enforce terms and policies; consult with professional advisors; respond to emergencies; support treatment, payment, and health care operations where applicable; or as otherwise permitted or required by law.

Medical information may be disclosed only as permitted or required under applicable medical privacy laws, patient authorization, or other legal exceptions.

15. Safety, Emergency, and Mandatory Reporting

INUA may disclose information if required or permitted by law, including situations involving suspected abuse, neglect, threats of harm, serious and imminent safety concerns, medical emergencies, court orders, subpoenas, regulatory obligations, or other mandatory reporting duties.

If you are experiencing a medical emergency, mental health crisis, or immediate danger, call 911 or seek emergency care. Do not rely on email, website forms, SMS, social media, or group sessions for urgent support.

16. Testimonials and Reviews

If you provide a testimonial, review, comment, photo, video, or endorsement, INUA may ask for your permission before using it for marketing, website, social media, or educational purposes.

We will not intentionally publish your personal health details in a testimonial without appropriate consent.

You may contact us if you want a testimonial updated or removed. We will make reasonable efforts to respond, although content already shared by third-party platforms may be subject to their own policies.

17. Children and Minors

INUA does not knowingly collect personal information from children under 13 through the website without appropriate parental or guardian consent.

If services are provided to minors, a parent or legal guardian may be required to provide consent, complete intake forms, participate in communication, or attend sessions depending on the minor’s age, service type, and legal requirements.

If you believe a child has submitted personal information without consent, please contact us.

18. Your Privacy Rights

Depending on where you live and the type of information involved, you may have rights to request access to your information, correction of inaccurate information, deletion of certain information, restriction of certain processing, a copy of certain information, withdrawal of consent, or opt-out of certain communications.

To make a privacy request, contact:

[email protected]

We may need to verify your identity before responding.

Some information may not be deleted where INUA is required or permitted to retain it for legal, medical, billing, tax, recordkeeping, safety, insurance, compliance, or professional reasons.

19. California Privacy Rights

If you are a California resident, you may have additional privacy rights under California law, depending on the type of information, how it is collected, and whether the law applies to INUA.

These rights may include the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion; the right to correct inaccurate information; the right to opt out of certain sharing or sale of personal information; the right to limit certain uses of sensitive personal information; and the right not to be discriminated against for exercising your privacy rights.

INUA does not knowingly sell personal information.

Certain health or medical information may be governed by HIPAA, California medical privacy laws, or other health care privacy rules rather than general consumer privacy rules.

To submit a California privacy request, contact:

[email protected]

20. HIPAA and Medical Record Rights

If your information is protected health information under HIPAA or applicable medical privacy laws, you may have rights related to your health records, including rights to request access, request amendment, request certain restrictions, request confidential communications, receive an accounting of certain disclosures, and receive a copy of applicable privacy notices.

Some requests may be subject to legal limitations, identity verification, reasonable processing time, and applicable recordkeeping rules.

For health record or patient privacy requests, contact:

[email protected]

21. International Visitors

INUA is located in California, United States.

If you access this website or services from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy laws in the United States may differ from those in your country.

By submitting your information, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable law.

22. EU, UK, or Other International Data Rights

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific privacy rights, you may have rights under applicable data protection laws.

These may include the right to access, correct, delete, restrict processing, object to processing, request portability, withdraw consent, or complain to a data protection authority.

Where applicable, INUA may process your information based on consent, contract performance, legitimate interests, legal obligations, vital interests, or other lawful bases.

To exercise applicable rights, contact:

[email protected]

23. Data Retention

INUA retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Health care records, billing records, payment records, legal records, tax records, communications, consent forms, and clinical documentation may need to be retained for longer periods to comply with professional, legal, insurance, tax, or regulatory obligations.

If you request deletion of information, some information may still be retained where required or permitted by law.

24. Data Security

INUA uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, online form, payment platform, video platform, or electronic transmission is completely secure.

Please do not send highly sensitive medical, financial, or emergency information through unsecured email, social media messages, or website forms.

25. Your Responsibilities

You are responsible for providing accurate information, keeping your contact details current, protecting any login or access details, using replay links responsibly, and avoiding public disclosure of sensitive information in group settings, comments, chats, or social media.

If you participate in an online group session, please respect the privacy of other participants and do not record, screenshot, share, or disclose another participant’s information without permission.

26. Links to Other Websites

The INUA website may contain links to third-party websites, resources, payment pages, booking platforms, social media platforms, video platforms, or tools.

INUA is not responsible for the privacy practices, content, security, or policies of third-party websites or platforms.

Please review the privacy policies of any third-party sites you use.

27. Changes to This Privacy Policy

INUA may update this Privacy Policy from time to time.

When updates are made, the “Last Updated” date at the top of this page will be revised.

Continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

28. Contact Us

For questions about this Privacy Policy, your personal information, privacy rights, patient information, or data requests, contact:

INUA Physical Therapy
Jason Marvin, PT
Phone: (916) 318-9715
Email: [email protected]
Location: 758 University Ave, Sacramento, California
Located in Stillpoint Center for Functional Medicine.